Leads coming through Jotform has stopped since one month

  • minalinsight
    Asked on February 25, 2016 at 12:04 PM

    Hi,

     

    We have a schedule appointment form on our website and we were getting good enough leads till the end of the January. since February we didn't got any lead...when I tested my form it does work...but still I would like jotform support to check if anything going on with our form on backend.

    FYI-I change form color and fonts sometimes...I hope it does not create any issue.

    Page URL: http://www.insight2wealth.com/
  • beril JotForm UI Developer
    Replied on February 25, 2016 at 2:16 PM

    I've checked and form on your website. Everything seems fine on my side. I did not encounter any issue and the form was submitted successfully.

    Leads coming through Jotform has stopped since one month Image 1 Screenshot 70

     

    I've also checked your website's loading performance. I am not able to reproduced any issue on my side. It is loading properly.

    Leads coming through Jotform has stopped since one month Image 2 Screenshot 81

    While I was checking your form I noticed that you notification settings are wrong. For preventing any issue, please try to set your form notifications "Sender Email" to noreply@jotform.com.

    Leads coming through Jotform has stopped since one month Image 3 Screenshot 92

     

    However, Your email address, info@insight2wealth.com  is NOT in 
our bounce list.

    Leads coming through Jotform has stopped since one month Image 4 Screenshot 103 

    I've also checked your Mail Logs. It seems [2016-02-20 11:58:28] Submission #331796708641927575 Form #52285018593156 SENT to info@insight2wealth.com from noreply@jotform.com via AMAZONSES Leads coming through Jotform has stopped since one month Image 5 Screenshot 114

     

    Leads coming through Jotform has stopped since one month Image 6 Screenshot 125

    If you need any further assistance, please do let us know. We will be glad to assist you.