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UWC_PTAsked on December 13, 2015 at 1:50 PM
Hi there,
I am also having this problem on our form here:
https://form.jotformeu.com/53115811978359
it work all the way to page 8 and then it stops working. We are considering purchasing this service for an application process but we cannot have such random errors.
Can anyone help?
Thank you,
Sara
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David JotForm Support ManagerReplied on December 13, 2015 at 2:08 PM
I cloned your form, and I encountered the same problem on page 7, so I did remove and add the Terms and Conditions back, and that solved the issue: https://form.jotform.com/53465679861976?
Please do the same, delete the widget, and add it back from the Widgets tab. Let us know if you need more help.
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UWC_PTReplied on December 13, 2015 at 2:29 PM
Hi there,
Thank you very much, that has indeed resolved the problem!
Regards,
Sara
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jonathanReplied on December 13, 2015 at 5:46 PM
Hi Sara,
Thank you for the confirmation that it was now resolved. Feel free to contact us again anytime should you need our assistance on JotForm.
Regards