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gdiazcortesAsked on October 6, 2015 at 4:24 AM
Hi! I really hope you can help me with this.
I create a 3 questions form. There are 3 questions with 3 voice recorder (clones). The thing is that if I use Chrome there is no problem on saving and sending the audios. But if I use Firefox or explorer, it says that is saving (and never changes) so i dont have the opportunity to send the form (because it is saving, not saved). So finally it doesnt work.
Any idea??
Thank you so much!
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Chriistian Jotform SupportReplied on October 6, 2015 at 5:25 AM
Hi,
I accessed your form in Firefox and I noticed that the voice recorder is displayed as a regular file upload field.
It should be displayed like this (accessed the form in Chrome).
Can you confirm that this is the issue you are reporting? I can upload a file in the form but I cannot record a voice using Firefox and Internet Explorer.
Will wait for your response.
Regards.