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SalamanderHotelsAsked on September 11, 2015 at 4:40 PM
Hi - We have several forms and no one is receiving the notification emails. I already reviewed how to setup notification emails and it does appear to be setup correctly. I have setup forms in the past with no problems recieving the notifications so I have no idea what the problem is here.
I love using Jot Form and assuming this issue can be resolved, we'll definitely be upgrading. Appreciate the help here!
The forms below are setup to go to this recipient: bfarella@hammockbeach.com
(oddly she has received some forms but not others)http://form.jotform.us/form/52354344169154
http://form.jotform.us/form/52354770404149
http://form.jotform.us/form/52354339548159
The forms below are setup to go to this recipient: cousley@ReunionResort.com
http://form.jotform.us/form/52354650433148
http://form.jotform.us/form/52355189806160
http://form.jotform.us/form/52354800113140
The forms below are setup to go to this recipient: ckozich@salamanderhotels.com
http://form.jotform.us/form/52244588598168
http://form.jotform.us/form/52286035862155
http://form.jotform.us/form/52245253546151
http://form.jotform.us/form/52325809735157
The forms below are setup to go to this recipient: Regina.Columbo@playinnisbrook.com
http://form.jotform.us/form/52355070052142
http://form.jotform.us/form/52354634564155
http://form.jotform.us/form/52354446982160
Thanks
Liz Martin
703-258-4167
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liyamReplied on September 12, 2015 at 2:06 AM
Hello Liz,
I have checked the emails in issue but none that I see that reported failure on email delivery. Have you checked the spam folder if in case the said missing email alerts landed there instead?
Thanks.