Email copy

  • gearheadgives
    Asked on September 3, 2015 at 11:18 AM

    I am not receiving email notifications that forms have been submitted. Can you check on this for me? I would like them to be sent to careers@gearheadoutfitters.com. Thank you!

  • David JotForm Support
    Replied on September 3, 2015 at 1:54 PM

    Hi,

    I checked your notification and the setup appears to be correct to send to "careers@gearheadoutfitters.com".  When I checked our mail logs, the notifications do appear to be sent successfully. Check your spam/junk mail folders to make sure they are not being filtered there.  If they are not, you may need to whitelist our IP's and domains to prevent the notifications from being filtered:

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    The above guide contains a list of both.

    If the notifications still do not come through, let us know and we will be happy to have another look.