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willingheartsdalmatianrescueAsked on August 14, 2015 at 5:10 PMAlso, please remove Pet Adoption Application from the Templates, we are still getting wrong submissions. Pet Adoption Application This template should have been removed almost a year ago, as requested. It still has WHDR code in it.
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MikeReplied on August 14, 2015 at 5:21 PM
Are you referring to the next form with the WHDR text on it?
https://www.jotform.com/form-templates/pet-adoption-application-3
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willingheartsdalmatianrescueReplied on August 19, 2015 at 9:26 AM
Yes, it still has some of our code in the form and we are receiving emails from this form.
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CharlieReplied on August 19, 2015 at 12:14 PM
As per your request, I've deleted the template.
However, it seems like you forgot to changed some personal information in your form when you shared it as a template, is that right? Some may have cloned the template and use it in their end and they did notice that the conditional logic to send the notification has remained intact using the email address you set.
Please do make sure that when you are sharing a template, remove the personal information. Or if you want to use it in your end, you can just clone the form itself.
Apologies for the inconvenience.
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willingheartsdalmatianrescueReplied on August 30, 2015 at 9:35 AM
I had never clicked to share the form on the templates. Not sure how that happened(?). We are still getting forms from people who are asking for animals we don't have. Unfortunately, I don't know who used this template, so I can't contact them to change their fields and email notifications. Is there anyway you can find out who has cloned the form and contact them to make the changes.
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Ashwin JotForm SupportReplied on August 31, 2015 at 1:44 AM
Hello,
That is strange. Do you mean to say that someone cloned your form template and the submission emails are being sent to you?
We will try to trace from which form you are receiving submission emails. Can you please let us know on which email address you are receiving these submission emails?
We will wait for your response.
Thank you!
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willingheartsdalmatianrescueReplied on August 31, 2015 at 7:58 AM
This is one that came through. Is this what you wanted to see?
Applications like this are still coming thru...we don’t have a husky - this has to be for another rescue org.
-----Original Message-----
From: JotForm [mailto:noreply@jotform.com]
Sent: Saturday, August 29, 2015 5:00 PM
To: dalmatianrescue@comcast.net
Subject: Adoption Application
Question Answer
Date 8/28/2015
Name of Adopter(s) Presley Lockhart
Ages 22
Driver’s License #
E-mail presley_lockhard@yahoo.com
Address Street Address: 308 Proudley Ave S.W.
City: Massillon
State : Ohio
Postal / Zip Code: 44646
Date 8/29/2015
Primary Adopter Presley Lockhart
Secondary Adopter None
WHDR Representative
Application ID 5 -
CharlieReplied on August 31, 2015 at 9:22 AM
Hi,
Thank you for sharing that, I checked our mail logs and here are the usernames of the email notifications that your email dalmatianrescue@comcast.net received:
royaltydogrescue
pitbullrescue
Are these usernames associated with yours? If not, I can removed your email address to their forms that might have been cloned to your original one. The one you shared is associated with royaltydogrescue.
We'll wait for your response.
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willingheartsdalmatianrescueReplied on August 31, 2015 at 9:49 AM
No, these usernames are not ours. And royaltydogrescue is not us. Thank you for your help. Hopefully, this will solve the problem.
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CharlieReplied on August 31, 2015 at 11:03 AM
I have removed your email on the forms of those accounts. However, if you received another email notification that is not associated with any of your account or forms, please let us know and we will check it out again.
Thank you.