email notifications

  • UCBMA
    Asked on February 10, 2015 at 3:34 PM

    I'm having a heck of a time getting the notification to mail to who I want them to mail to.

    I just edited the notification for the Truck Rally form to go to emilygilmartin0713@hotmail.com  but when I send the test it still goes to UCBMA@westwoodva.com

    Ideally I wish the UCBMA email worked as it is a group list so everyone would get a copy. But that's just not happening.

    I'd like to better understand how to manage the notifications. Why when I changed the email did it not go to the one I selected?

    Since it has nothing to do with the location of the embedded form I'm not including a link to the website. It really is just a lack of understanding on my part on how to manage the notifications. I'd love it too if I could have a report of th submissions emailed on a recurring basis... is that possible?

  • David JotForm Support
    Replied on February 10, 2015 at 4:47 PM

    Hi,

    The test email will always be sent to the default address associated with your account.  If you send an actual submission through your form, it should then go to the email address you changed your notification to:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Currently, your food truck rally form is set to be sent to "joanne@westwoodva.com":

    email notifications Image 1 Screenshot 20

    Though you cannot have your submission reports emailed periodically, you can run different types of reports whenever you want:

    http://www.jotform.com/help/chapter-6-Reports

    If you have any further questions, let us know and we will be happy to help.