-
Rebecca GreenAsked on March 27, 2018 at 12:29 PM
Hi there,
I have had issues with logging in and have tried to reset the password but am not receiving the reset password link.
-
Jed_CReplied on March 27, 2018 at 1:34 PM
We apologize for the inconvenience, but upon checking your email rebeccagreen@hasson.com, it shows that you are still using a guest account. Meaning, you haven't created an account yet with Jotform.
Please create an account first via this link https://www.jotform.com/signup and set your own password.
Let us know if you have any questions or if you need further assistance.
-
Rebecca GreenReplied on March 27, 2018 at 1:37 PM
Perhaps it is this other email address. I have created forms and logged in before so I am confused.
-
Jed_CReplied on March 27, 2018 at 1:40 PM
I'm still not seeing any account with sellingportlandrealestate@gmail.com email. Do you have the form URL or the website URL where the form is currently embedded?
Looking forward for your response.
-
Rebecca GreenReplied on March 27, 2018 at 6:43 PMThis is the form I created that is still active:
https://form.jotform.com/80646065984164
... -
Kevin Support Team LeadReplied on March 27, 2018 at 8:59 PM
It seems like we are discussing the same matter on multiple threads, I already answered to you on another thread where I posted the email and account of the form's owner, please check the response received here: https://www.jotform.com/answers/1427784
The thread has been marked as private due to the sensitive information posted.
Thanks.