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convo_businessAsked on May 17, 2017 at 1:23 PM
We had email notification set up to send all form submissions to support@convorelay.com and noticed that a few submissions have never shown up in the mailbox.
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Welvin Support Team LeadReplied on May 17, 2017 at 2:17 PM
None of your form emails have failed to our end. You can check your email history to view this: https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History.
The emails may have been filtered as spam, so I would suggest checking that and make sure to mark our emails as not spam. Please check this guide to troubleshoot it further:
https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications