The check boxes in my form aren't working. People can check the boxes, but the email I receive doesn't indicate that they have done so.

The check boxes in my form aren't working. People can check the boxes, but the email I receive doesn't indicate that they have done so.

Hello Rick,

I was able to replicate this problem.

Please allow me some time to check this for you and I'll get back to you.

Thank you!

It looks like you may have fixed it, because the test emails that you did had checkbox items listed. I'll test again.

I did a test and checked one item in the left column and one in the right. Only the one in the right showed up in the email I received.

Hello Rick, 

Thank you for getting back with this information.

This could be due to email setup. I did some changes and run some tests, I see that email had those fields included.

Please check and let us know how it works for you.

Thank you!

It seems to be working now. Thanks. You guys are great.

Interesting. I just did a test. For some reason I get the email with the form data at rick@searchsummit.com as well as rick@batgap.com. The former doesn't show the checkbox items; the latter does. I guess I can just ignore rick@searchsummit.com.

You have 2 notifications and 1 autoresponder on your form. My colleague applied the changes to one of the notifications (recipient rick@batgap.com) so you can see the checkbox there. I have now also applied the changes to the 2nd notification and the autoresponder so the checkboxes should appear there successfully.

Please check on your end to confirm.
Regards.